Merits Health Pioneer 3 Scooter

FIVE-YEAR LIMITED WARRANTY Merits Health Products, Inc. warrants the main frame against defects in material and workmanship for the lifetime expectancy of this power chair (5 years). For one (1) year from the date of purchase, Merits will replace at their option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative in the material or workmanship: Electronic controllers, harnesses, chargers, motors. Labor charges incurred in the installation or repair of the above mentioned parts plus all freight charges are not included in the warranty. Warranty exclusions: Tires, plastic or rubber parts, upholstery/arm-pads, painted surfaces, seating, bearings. Merits Health Products, Inc. will repair or replace parts as required, provided that an authorization for such return has been acquired by an established dealer and that the part or parts in question are returned fully insured with freight prepaid to us within the prescribed period of warranty. Labor charges incurred in the installation or repair of the above mentioned parts plus all freight charges are not included in the warranty. Merits Health Products, Inc will not warranty any parts damaged by improper installation and/or repair on the part of the individual owner’s neglect, accident or misuse, nor those parts altered or serviced by an agency not authorized by us. WARRANTY EXCLUSIONS This warranty does not extend to those items which may require replacement due to normal wear and tear. Full product warranty is extended to the original purchaser for new consumer purchases only. This warranty is not extended to third-party payers or renters for whom a separate rental agreement exists. Please contact your authorized Merits Provider for further information on rental product warranty. • ABS Plastic Shrouds • Motor Brushes • Upholstery and Seating • Brake Pads (wear items) • Tires and Tubes • Fuses/Bulbs • Circumstances beyond the control of Merits • Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized, IN ADVANCE, by Merits Mobility Products • Repairs and/or modifications made to any part without specific consent from Merits Exclusions also include components with damage or failure caused by: • Contamination • Abuse, misuse, accident, or negligence • Battery fluid spillage or leakage • Items not mentioned as covered specifically will not be covered • Use other than normal design specifications • Improper operation, maintenance, or storage NOTE: If there is an increase in the operational noise level in the trans-axle, the warranty does not apply. An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter. NOTE: Gradual deterioration in performance because the battery has been left in a discharged state, left in cold conditions for an extended period of time, or worn out through heavy use is not covered.